Focus Synthesis LLC
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Legal


Website Privacy Policy

This Privacy Policy
Notification of Changes to This Policy
Personal Data Collected Through FocusSynthesis LLC
Use of Personal Data Collected Through FocusSynthesis LLC
Anonymous Data Collected Through FocusSynthesis LLC
Cookies
Disclosure of Your Personal Data
Children
Link to Other Sites
Governing Law
Questions About Our Privacy Policy

This Privacy Policy. This privacy policy describes FocusSynthesis LLC's current policies and practices with regard to personal data collected by Focus Synthesis through its website, FocusSynthesis LLC. This privacy policy is independent from FocusSynthesis LLC's offline personal data collection practices. The term "personal data" refers to personally identifiable information about you, such as your name, birth date, e-mail address or mailing address, and any other information that is identified with you personally.

Notification of Changes to This Policy. FocusSynthesis LLC is continually improving and adding new functionality and features to its website and improving and adding to our existing products, services, and programs. Because of these ongoing changes, changes in the law, and the changing nature of technology, FocusSynthesis LLC's data practices will change from time to time. If and when our data practices change, FocusSynthesis LLC will post the changes on our website to notify you of the changes. We encourage you to check this page frequently. This policy was last updated on August 7th, 2004.

Personal Data Collected Through FocusSynthesis LLC. Other than cookies, as described below, the only personal data FocusSynthesis LLC currently collects through its websites is the information you voluntarily give us when you use our sites.

For example, you may use this site to contact FocusSynthesis LLC with questions and comments. When you fill out a form on our websites, you may provide your name and other contact information, including your company's name, your e-mail address, and your mailing address or the mailing address of your company or other personal information. When you use our website to search for information, you are not providing us with any personal information. We offer the search features as a service to you. FocusSynthesis LLC does not collect or retain any identifying information about you when you use the search features.

Use of Personal Data Collected Through FocusSynthesis LLC. FocusSynthesis LLC uses the personal data information you provide to answer your question or resolve your problem. FocusSynthesis LLC and our affiliates also use this information to help us improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services. FocusSynthesis LLC and our affiliates may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications.

Similarly, we may provide "subscription" e-mail services, either directly or through affiliates, which enable you to receive current news about FocusSynthesis LLC products. For all such services, we will provide an opportunity to "opt-out" of, or cancel, the subscription.

Anonymous Data Collected Through FocusSynthesis LLC. In addition to the information you provide when you use our website, FocusSynthesis LLC uses technology to collect anonymous information about the use of our website. For example, we use technology to track how many visitors access our website, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our sites (for example, if they connected to a FocusSynthesis LLC website by clicking on one of our banner ads).

This technology does not identify you personally. It simply enables us to compile statistics about our visitors and their use of our sites. FocusSynthesis LLC and our affiliates use this anonymous data and share it with third parties to improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services.

Cookies. A cookie is a small piece of information that is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer and they cannot be used to discover the identity of a user. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not and whether you are required to accept the cookie to view certain content. FocusSynthesis LLC may use cookies to "persist" a user session — that is, to maintain connection with a user as he or she moves through an application or series of web pages. The purpose of cookies in this context is to remember user inputs. For example, a "shopping cart" application records purchases up until the user reaches checkout. Personalization features also use cookies to identify groups of users and deliver appropriate content and services.

Disclosure of Your Personal Data. FocusSynthesis LLC may share some or all of the personal data collected through this website with our affiliates, who use this data in accordance with this Privacy Policy. Both FocusSynthesis LLC and our affiliates may share personal data collected through its websites with third-party vendors who act for or on behalf of FocusSynthesis LLC or our affiliates (for example, companies that provide support services to us, including data processing services, or that help us market our products and services). These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose. In addition, there may be some other, limited circumstances in which FocusSynthesis LLC or our affiliates may share or transfer the personal data in our databases, for example, to comply with a legal requirement, for the administration of justice, to protect your vital interests, or in the event of a corporate sale, merger, reorganization, dissolution, or similar event.

While no method of data transmission is guaranteed against unlawful third party interception or other misuse, FocusSynthesis LLC uses commercially reasonable efforts to ensure protection of your data including industry-standard encryption and offline security methods in our physical facilities (e.g., your data is protected onsite by our Information Assets Protection Policy).

Children. FocusSynthesis LLC does not knowingly collect personal data from children under the age of thirteen. If you are under thirteen, please do not give us any personal data. If you have reason to believe that a child has provided personal data to FocusSynthesis LLC, please contact us, and we will try to delete that information from our databases.

Link to Other Sites. FocusSynthesis LLC and our affiliates operate other websites for different purposes and in different countries where different laws may apply. If you visit another website other than FocusSynthesis LLC website, please take a moment to review the privacy policy posted on that site to learn what personal data may be collected through that site and how it is processed.

FocusSynthesis LLC may contain hyperlinks to websites that are not operated by FocusSynthesis LLC or one of our affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. FocusSynthesis LLC does not control these websites and is not responsible for their data practices. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal data about yourself.

Governing Law. This privacy policy and the relationship between you and FocusSynthesis LLC shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and FocusSynthesis LLC agree to submit to the personal and exclusive jurisdiction of the courts located within the county of San Diego, California.

Questions About Our Privacy Policy. If you have any questions about this privacy policy or concerns about the way FocusSynthesis LLC processes your personal data, please contact us.



Trademarks

"Rare and Unique Substructure" is registered in the U.S. Patent & Trademark Office (registration # 3,273,307).

Sales Policy

Prices

All prices on catalog items are subject to change without notice. Discounts may be available on some in-stock catalog items, particularly those costing more than $500-please inquire.
Prices on non-catalog custom synthesis and design services will be determined on a case by case basis. For information on prices on specific products or services, please send us the details by email at focus_synthesis@focussynthesis.com. When required, Focus Synthesis will establish an NDA with the customer before exchanging such information. The minimum order size is $75, not including shipping and handling.

Payment Terms and Order Cancellation Policy:

Catalog items (including Special Order items): A credit application must be provided by new clients for 30 day net payment terms. For late payments (more than 35 days past due), a late payment fee of 1% of the order price will be charged.
Custom synthesis (non-catalog): Partial advance payment may be required, depending on the cost of precursors and other factors. The balance will be due 30 days net or upon receipt.
Orders of Special Order compounds may be cancelled within 24 hours after receipt of the purchase order (by fax, phonecall, mail or email). After 24 hours, the cancellation fee will be 50% of the original order cost. After 4 weeks (if synthesis is still in progress), orders cannot be cancelled and must be paid in full.
Once an item has been received by the customer, it cannot be returned for a refund if it is the correct structure and meets the criteria listed on the website. If a problem has arisen with the order (damage or discrepencies), then Focus Synthesis will resolve the issue through another shipment and/or refund of the cost.

Availability and Lead Time

Orders for In Stock items will be filled within 1-2 business days of receipt of purchase order or advance payment. Usually, purchase orders received before 9:00 am PST will be filled the same day.
Available Soon items are under preparation and will be available in 1-10 weeks.
Special Order items are generally made to order in 2-12 weeks with a typical lead time of 6 weeks. For small quantities (20 grams or less), many Special Order items will be available in 1-8 weeks through in-house preparation in the Focus Synthesis laboratory.

Shipping

Unless otherwise requested by the customer, focus ships by Federal Express overnight service (domestic) or Federal Express International Priority (outside the USA). The charge for shipping and handling for packages weighing less than 1 pound (.45 kg)is typically $55 (domestic) or $95 (outside the USA). Shipping and handling for orders above $2500 will cost more due to FedEx insurance costs (required) and US customs fees. Please provide an email address: order confirmations will be sent by email only.

Taxes, fees and duties

California State sales tax applies only when customers have operations in the state of California.
For customers outside the United States: foreign taxes (such as VAT), duties and fees associated with shipping will be charged directly to the customer through Federal Express. To do so, a Federal Express account number from the customer is now required by Federal Express. If the customer cannot supply a Federal Express account number, then the package will be shipped using UPS or DHL.

Restrictions

Focus Synthesis does not sell to individuals and does not allow face-to-face sales. Customers must purchase through a business, college, university, or research institution. Focus Synthesis reserves the right to refuse sale to any individual or institution.


Focus Synthesis Phone: (858)-259-0121 (direct line, Mon-Fri 7:00 am-5:00 pm PST), 888-739-6041 (toll free, USA only).

Copyright © 2004 - 2014 Focus Synthesis LLC.