Payment by Credit Card

Credit card payment via fax or telephone is available using Mastercard, Visa, and American Express cards. Please provide the credit card number, the expiration date, and the CVV. (The CVV is the last 3 digits of the number found on the back of Visa and Mastercards. For American Express cards, it is a 4 digit number on the front of the card.) To ensure accuracy and for the sake of record keeping, we would appreciate receiving a purchase order by email (focus_synthesis@focussynthesis.com) or fax (858-485-5439) when using credit cards. If it is not possible to generate a purchase order, please provide the catalog number, chemical name, quantity ordered, and shipping address by email or fax. Phone: 1-800-646-9507 or 1-858-485-5431. Fax: 1-858-485-5439.

Online payment via credit card or wire transfer is also available via Paypal. Please click on the button below for this option. To ensure accuracy and for the sake of record keeping, please provide a purchase order by email (focus_synthesis@focussynthesis.com) or fax (858-485-5439) when using PayPal. If it is not possible to generate a purchase order, please provide the catalog number, chemical name, quantity ordered, and shipping address by email or fax.

Payment by Wire Transfer

Please inquire by email (focus_synthesis@focussynthesis.com) or telephone (1-858-485-5431 or 800-646-9507[toll free, USA only]) for instructions for payment by wire transfer to Focus Synthesis. Alternately, wire transfers can be made through PayPal (please press button below).

Advance Check

Payment can also be made by mailing a check or money order to the following address along with the purchase order. For your security, Focus Synthesis recommends using a check rather than a money order:

Focus Synthesis LLC
10929 Technology Place
Suite B
San Diego, CA - 92127
Fax: 1-858-485-5439

Phone: 1-858-485-5431 or 1-800-646-9507(toll-free, US only)

Shipping

Unless otherwise requested by the customer, focus ships by Federal Express overnight service (domestic) or Federal Express International Priority (outside the USA). The charge for shipping and handling for packages weighing less than 1 pound (.45 kg)is typically $55 (domestic) or $95 (outside the USA). Shipping and handling for high-priced orders (particularly those above $2500) will cost more due to FedEx insurance costs and US customs fees. Please provide an email address: order confirmations will be sent by email only.

To ensure timely shipping and to avoid miscommunication, we require an email address when orders are placed for order confirmation and other communications.

Focus Synthesis is an international chemical supplier. The company has successfully shipped research chemicals to the following 20 countries:

Australia
Belgium
Canada
China (PRC)
Denmark
Finland
France
Germany
India
Israel
Italy
Japan
Latvia
Netherlands
Spain
Sweden
Switzerland
Taiwan
UK
USA

Focus Synthesis generally uses Federal Express International Priority for international shipping (unless our clients asks for a different carrier). We are careful to include all of the required paperwork, and to date, more than 95% of our international shipments have reached our clients within 3-5 business days (including passage through customs).

Sales Policy

All prices on catalog items are subject to change without notice. Discounts may be available on some in-stock catalog items, particularly those costing more than $500-please inquire.
Prices on non-catalog custom synthesis and design services will be determined on a case by case basis. For information on prices on specific products or services, please send us the details by email at focus_synthesis@focussynthesis.com. When required, Focus Synthesis will establish an NDA with the customer before exchanging such information. The minimum order size is $75, not including shipping and handling.

Payment Terms and Order Cancellation Policy:

Catalog items (including Special Order items): A credit application must be provided by new clients for 30 day net payment terms. For late payments (more than 35 days past due), a late payment fee of 1% of the order price will be charged.
Custom synthesis (non-catalog): Partial advance payment may be required, depending on the cost of precursors and other factors. The balance will be due 30 days net or upon receipt.
Orders of Special Order compounds may be cancelled within 24 hours after receipt of the purchase order (by fax, phonecall, mail or email). After 24 hours, the cancellation fee will be 50% of the original order cost. After 4 weeks (if synthesis is still in progress), orders cannot be cancelled and must be paid in full.
Once an item has been received by the customer, it cannot be returned for a refund if it is the correct structure and meets the criteria listed on the website. If a problem has arisen with the order (damage or discrepencies), then Focus Synthesis will resolve the issue through another shipment and/or refund of the cost.

Availability and Lead Time

Orders for In Stock items will be filled within 1-2 business days of receipt of purchase order or advance payment. Usually, purchase orders received before 9:00 am PST will be filled the same day.
Available Soon items are under preparation and will be available in 1-10 weeks.
Special Order items are generally made to order in 2-12 weeks with a typical lead time of 6 weeks. For small quantities (20 grams or less), many Special Order items will be available in 1-8 weeks through in-house preparation in the Focus Synthesis laboratory.

Taxes, fees and duties

California State sales tax applies only when customers have operations in the state of California.
For customers outside the United States: foreign taxes (such as VAT), duties and fees associated with shipping will be charged directly to the customer through Federal Express. To do so, a Federal Express account number from the customer is now required by Federal Express. If the customer cannot supply a Federal Express account number, then the package will be shipped using UPS or DHL.

Restrictions

Focus Synthesis does not sell to individuals and does not allow face-to-face sales. Customers must purchase through a business, college, university, or research institution. Focus Synthesis reserves the right to refuse sale to any individual or institution.